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Pandora Computer Service provides a variety of service packages tailored to your specific technology needs and budget requirements. Our custom agreements allow you to retain our consultants for extended projects at discounted rates. Our custom high end plans gives you the benefits of IT management and strategic consulting at a predictable, fixed monthly price without the overhead of additional staff. Finally, our Remote Monitoring plan allows your system to be monitored 24/7/365 without having to worry about staff being on call or away on vacation.
24x7 Performance Monitoring
ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
Network Health Assessment
determines the overall stability of your network. Windows Patch Verification checks if your PCs and servers are running the most recent versions of their Windows operating software, and provides reports and recommendations.
Management of Your Backup Solution
protects you from data damage or loss. We monitor, manage and test your custom data backup plan, as well as re-evaluate the plan to verify it is optimized. Antivirus Monitoring, Updates on Servers and Workstations ensures your antivirus programs are functioning properly and that the latest industry security updates to your systems are being received and installed. Preventative Maintenance
ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
SERVICES INCLUDE:
• PC inventory & computer audit
• PC remote control / remote computer support
• Patch management
• Managed antivirus and antispyware
• Network monitoring / alerts
• Windows® event monitoring / alerts
• Software deployment / updates
• Help desk / trouble ticketing
• Network policy enforcement
• Integrated reports – managerial & technical
• Flexible administration
• Detailed monthly report of network and system activities
• Preferred status and reduced hourly rates for services beyond monthly package
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